❓ Frequently Asked Questions – Legal Support Blocks
A: The 3-hour block is ideal for support with one tenant file and basic legal help, like filing an LTB application, preparing evidence, and getting strategy tips. It includes updates and one hearing.
A: The 3-hour block is for simple tasks, while the 12-hour block offers full legal case coverage at $75/hour — including multiple tenant files or more complex cases.
A: Yes, hours can be used for any tenant file in your LandlordEzy account. Perfect for property managers with multiple units.
A: You'll be notified when your time is low and can easily top up from your dashboard.
A: Yes, your dashboard shows time used/remaining, task updates, paralegal notes, and document history.
A: Landlord Pro Legal SPC, a licensed Ontario paralegal firm. LandlordEzy is a tech platform, not a legal firm.
A: Yes. Legal support is available only to paid LandlordEzy members.
A: No refunds, but your unused hours never expire. Use them later for other issues.
A: Yes. Upgrade to the Legal Help for Landlords plan for unlimited paralegal support at a flat monthly rate.
A: Usually yes — unless your case is unusually complex. It covers notices, applications, hearings, and follow-ups.
A: Yes. If a paralegal error causes you to lose, you get a full refund plus your next eviction handled for free.
