Ask Ezy – Terms of Service

Terms of Service

Using Ask Ezy on LandlordEzy.ca

By using the Ask Ezy (Chat) feature on LandlordEzy.ca, you agree to the following Terms of Service. This free tool is designed to support landlords and tenants in understanding their rights and responsibilities under Ontario’s Residential Tenancies Act (RTA).

✅ 1. Not Legal Advice

  • This service provides general informational content only — not legal advice.
  • No client or professional relationship is created by using Ask Ezy.
  • Consult a licensed paralegal or lawyer for case-specific legal help.

✅ 2. Use at Your Own Risk

  • Ask Ezy is offered “as is” with no warranties or guarantees of legal accuracy.
  • LandlordEzy is not liable for actions taken based on its responses.
  • You agree to take full responsibility for all decisions made using this tool.

✅ 3. No Confidentiality

  • This is a public educational service — do not submit private or sensitive data.
  • We are not responsible for personal details submitted in chat messages.

✅ 4. Chat Access & Usage Limits

  • Ask Ezy is free and open to both landlords and tenants without login.
  • Usage is limited to a certain number of chats per month per user.
  • After limits are reached, free registration is required to continue.
  • LandlordEzy reserves the right to modify chat limits or access without notice.

✅ 5. AI Learning & Public Education Use

  • By using the service, you consent to your questions being analyzed to improve our AI.
  • Anonymous questions may be added to a public Q&A database to educate others.
  • No identifying personal information will be stored or published.

✅ 6. System Cost & Maintenance

  • Ask Ezy is free for users but maintained with significant ongoing investment.
  • LandlordEzy funds AI development, infrastructure, and human oversight to keep responses accurate and updated.

✅ 7. Inclusive Support for Both Landlords & Tenants

  • The tool is built to assist all parties in understanding Ontario tenancy law.
  • By fostering education, we aim to reduce disputes and promote fair, respectful rental experiences.

✅ 8. Modifications & Termination

  • Ask Ezy may be updated, modified, or shut down at any time without notice.
  • Continued use implies acceptance of any future changes to these terms.

📌 Summary

Ask Ezy is an AI-powered, free educational chat tool built to help Ontario landlords and tenants understand the RTA. It provides automated insights but not legal advice. Use responsibly and avoid submitting sensitive details. Your questions may help others through anonymous public learning. By continuing, you accept the terms above and agree to use Ask Ezy as a community-driven tool for better housing practices in Ontario.