📍 Hamilton, Ontario
Tenants applied for rent abatement due to unresolved maintenance issues.
Hearing conducted via videoconference.
Landlord took reasonable steps for fridge issue, no breach found.
Cockroach issue treatment details and follow-ups discussed.
Fridge issue resolved within reasonable time, no breach of section 20(1).
Cockroach treatment ongoing, specific determination on breach not detailed.
No abatement granted for fridge issue due to timely resolution.
Outcome on cockroach issue not explicitly detailed, implies ongoing treatment.
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