📍 Welland, Ontario
Tenants complained about maintenance issues including leaks, mould, and infestations.
Landlord failed to attend the hearing.
Tenants awarded rent abatement and damages.
Landlord did not maintain the rental unit in a good state of repair.
Tenant's claims partially supported by evidence, leading to financial awards.
Tenants awarded $6,800.00 for rent abatement.
Tenants awarded $1,000.00 for damaged items.
Tenants awarded $300.00 for out-of-pocket expenses.
Tenants awarded $53.00 for application filing fee.
🔒 Official LTB order document
Create a free account to view and download the official order PDF.
Log in / Sign up freeTools for Ontario landlords
This LTB order for Cassandra Terrybery And Johnathan shows how landlord-tenant disputes arise in Ontario. Many can be prevented through proper tenant screening, verified rental history, and strong lease agreements.
Build tenant rental history in Canada by reporting rent payments and verifying financial consistency.
Rent reporting →
Run an Ontario tenant credit check to evaluate credit history, debt, and payment behavior.
Credit check →
Use pre-screening tools for Ontario landlords to filter applicants before scheduling viewings.
Pre-screening →
Manage rentals with digital lease signing (eSign), tenant tracking, and Ontario landlord tools.
Property management →
Get guidance on tenant screening, lease setup, or resolving disputes with a free consultation.
Book Free 15-Minute Legal Support